THESE TERMS AND CONDITIONS (“TERMS”) GOVERN CUSTOMER USE OF THE TRAVINNS SERVICE. IF CUSTOMER VISITS ANY OF THE TRAVINNS WEBSITES MENTIONED BELOW OR REGISTERS FOR A FREE TRIAL, FREE PLAN, OR PAID PLAN OF OUR SERVICE ON ANY OF OUR WEBSITES FOR CLOUD BASED PRODUCT OR USES ANY OF OUR ON-PREMISE SOFTWARE, THESE TERMS APPLY.
ACCEPTANCE OF TERMS
Travinns Technology LLP, for and on behalf of its group and subsidiaries and also partnership firm, (“Travinns,” “We” or ”Our”) provides its software and related services (“Travinns Software and Services”) to YOU (“Customer” or “Client) subject to these Terms and Conditions.
Terms and conditions
- Travinns (hereafter referred to as Travinns) excludes any warranty, express or implied, as to the quality, accuracy, timeliness, Completeness, performance, fitness, for a particular purpose of any of its Contents, hosted on any of Travinns servers, unless otherwise specified in writing.
- Travinns will-not be liable-for any damnages (including limitation, damages for loss of business projects, or loss of profits) arising in contract, tort or otherwise from the use of or inability to use any site or any of its contents, hosted on any Travinns servers.
- You indemnify Travinns of all claims, Conflicts or legal proceedings arising out all information, date, text, software, music, sound, photographs, graphics, videos, messages or any other material ("content") posted on the website or privately transmitted. You undertake the sole responsibility to take necessary actions under such circumstances. This means that you, and not Travinns, are entirely responsible for all content that is present on your website, posted or transmitted via the service.
- You are responsible for ensuring that material on your site (hosted by Travinns) complies with International and National Laws.
- Travinns reserves the right to add or change the above terms and conditions as and when required without giving any prior notice or assigning any reasons thereof and it is your responsibility as a user to refer to the terms on accessing this service. Changes made by us will be deemed to have been accepted, if you continue to use the services thereafter.
- Corporate Profile, prepared by third party agencies will be a compilation of information of your organization, and shall not be a credit rating. Third party agencies and Travinns will be authorized to use this information for various promotional purposes, including displaying the profile on the website, with no financial liability what-so-ever towards you or other users of the Corporate Profile.
- Refund of any amount is at the sole discretion of the company.
- Travinns reserves the right to add/modify/discontinue any of the features offered with a service.
- In order to ensure excellent customer service, your calls may be monitored or recorded.
Refund & Cancellation Policy
In case of any booking cancellation, amendments, or amount to be refunded, these terms apply:
- Cancellation of a booking will attract one night charges exclusive of taxes, if the cancellation is done within 24 hours prior to the check-in date.
- Non refundable bookings cannot be cancelled.
- Group booking cancellation will be at the discretion of the Hotel
- All amendments are and will be subject to availability and at the rate of the day.
- Certain bookings will be non-modifiable or non-amendable. And those cannot be amended under any circumstances.
- All the third party bookings will need to be amended through the third party agents (E.g. TA, OTA)
- Promotional bookings for specific dates cannot be amended on the same rate offer.
- On your request for cancellation (As per Cancellation, Amendment and No Show policy), Hotel will contact the bank immediately to handle the crediting process. The refund will be made through the credit/debit card used while booking.
- Normally, the refund shall reflect in your next billing cycle of your credit card. However, it could take around 30-45 business days for the actual crediting to take place depending on the bank.
- All no-shows will be charged equal to full tariff for one night.